Preparing For Your Trip
Prepare for your Rocky Train Vacation with clear guidance to ensure a smooth and enjoyable journey. This section provides practical tips, essential reminders, and recommended preparations for exploring the stunning landscapes of the American Southwest. From packing considerations to travel logistics, these insights help guests travel confidently and focus on the unforgettable scenery, luxury rail experience, and curated excursions that await.
Review Your Travel Documents
Three to four weeks before your trip starts, you will receive a Travel Documents Package by email. Be sure to download the PDF and save it in an easily accessible location for your journey. The email will be titled:
Rocky Train Vacations – Travel Documents
Your Travel Documents include everything needed for a seamless rail vacation, such as your detailed daily itinerary, hotel confirmations where applicable, tour and transfer vouchers where required, train confirmations, and additional important information to support your trip.
What's Included in your Travel Documents?
This section outlines the key elements of your Travel Documents and how they are organized, including day-to-day itineraries, hotel confirmations, train confirmations, and any supporting materials needed for included activities. Reviewing these documents in advance helps ensure a seamless journey. For convenience, it is recommended to print a copy and save a digital version on your mobile device so important information is always accessible, even when service is limited.
General Information
When you open your Travel Documents Package, the first item you’ll see is a Welcome Letter. This letter provides guidance on how to prepare for your journey and make the most of your Rocky Train Vacation. For a smooth experience, it is recommended to keep a printed copy of your Travel Documents with you throughout the trip, along with a saved copy on your mobile device.
Since some portions of the rail routes may pass through areas without phone service, having both a physical and digital copy ensures you always have access to essential trip information.
Following the Welcome Letter, you’ll find a page of links to helpful resources on our website. These links provide information relevant both before departure and during travel, including details about your rail journey, the destinations you will visit, and tips to help you enjoy your experience.
The package also outlines the best ways to contact Rocky Train Vacations (a division of Canada Rail Vacations Inc.) before your departure and while traveling, ensuring you receive timely assistance whenever needed.
The Travel Details and Travel Itinerary section contains all the essential information needed to complete your trip.
At the top, you will find the basic details of your reservation as well as confirmation and reference numbers that may be helpful in completing your trip.
Below, the day-by-day itinerary outlines your journey, including hotel names and number of nights, scheduled items/activities, important notes such as pick-up times and locations, and corresponding Voucher Codes.
A two- to four-letter code in the Voucher Column indicates that an additional document in your Travel Documents Package is required, or has additional information on that activity. If the field is blank or marked N/A, only your name and a valid photo ID will be needed for check-in.
For more in-depth information on an item in your Travel Itinerary, blue, underlined text indicates that there is a hyperlink to our website which includes additional details.
For Hotel Reservations, please provide your name and valid photo ID at check-in as no voucher will be required. The Hotel Confirmations Page will serve as an additional confirmation of your hotel reservation and is referenced by a Voucher Code on your Travel Itinerary, indicating the supplier it was booked through. If the hotel staff is having difficulty finding your reservation at check-in, please show them the confirmation page as it may include additional details to help them locate your reservation.
*Please note that in some cases, the hotel may have only entered one of your names on file for the reservation, although we provided all names to the hotel. You will be required to provide a credit card for incidentals during check-in, and in some locations, you may be required to pay mandatory resort fees that are only payable on-site.
**Hotel stays in-between days onboard the train are included as part of your train ticket and the hotel will be assigned when you check-in for the train. Your room key for these stays will be provided to you while onboard the train for a seamless check-in experience, and your luggage will be waiting for you in your room.
This page is not an official voucher, though it may be referenced in the voucher column by JBI, EXP, or BO in the Voucher Column of your Travel Itinerary. If hotel staff are unable to locate your reservation, please present this page for reference. Any vouchers required for specific services will appear on the pages that follow.
Vouchers will be included at the end of this document for any tours or transfers that require one. The Voucher is referenced by a Voucher Code on your Travel Itinerary, indicating the supplier it was booked through.
Please print the required vouchers and have them with you at the time of the activity. Please provide your name to the driver/ tour guide.
Voucher Codes
This page will serve as an additional confirmation for your nightly hotel reservations. Please note that at check-in for the hotels, your name and valid photo ID should suffice. This page is NOT an official voucher but may be noted as one in the Voucher Column. If the hotel staff is having issues finding your reservation at check-in, please show them this page.
Please note that some hotels may only have one name on the reservation and at times, it may not be the lead guest.
Hotel stays in-between days onboard the train are included as part of your train ticket and the hotel will be assigned when you check-in for the train. They will not be noted on this page.
The CSV Voucher Code will reference the Canyon Spirit Train, as well as hotels, tours, and transfers in some locations.
This package will NOT include your Canyon Spirit Train Tickets or Boarding Passes.
No voucher is required to complete this portion of your trip. Please provide your name and/or Canyon Spirit Confirmation Number (located near the top of your Travel Details Page) at check-in for the train. You will receive your boarding passes, luggage tags, and hotel details for any overnight stays between train days at this time.
Additional details will be provided by following the Canyon Spirit link on your Travel Itinerary.
The ASP Voucher Code will reference a tour or transfer booked through Aspire Tours in Denver directly. A Voucher for this tour or transfer will be attached to the end of your Travel Documents.
If it is a pick-up from the airport, the driver will be holding a sign with your name on it when you arrive.
The MET Voucher Code will reference a tour or transfer booked through Moab Express in Moab directly. A Voucher for this tour or transfer will be attached to the end of your Travel Documents.
If it is a pick-up from the airport, the driver will be holding a sign with your name on it when you arrive.
The MAC Voucher Code will reference a tour or transfer booked through Moab Adventure Center in Moab directly. A Voucher for this tour or transfer will be attached to the end of your Travel Documents.
The SAT Voucher Code will reference a tour or transfer booked through Southwest Adventure Tours in Salt Lake City directly. A Voucher for this tour or transfer will be attached to the end of your Travel Documents.
If it is a pick-up from the airport, the driver will be holding a sign with your name on it when you arrive.
The SCL Voucher Code will reference a transfer booked through Snow Country Limo in Salt Lake City directly. A Voucher for this transfer will be attached to the end of your Travel Documents.
If it is a pick-up from the airport, the driver will be holding a sign with your name on it when you arrive.
What to Pack?
For luggage, the general guideline is simple: if it is allowed on your flight, it can accompany you on the train. To ensure a seamless and comfortable experience, please review the specific luggage restrictions for your journey using the links provided in your Travel Itinerary. Planning ahead allows you to travel effortlessly and enjoy every moment of your premium rail experience.
- Valid government-issued photo identification
- Travel insurance information
- Travel Documents and booking confirmations
- Mobile phone and charging accessories
- Prescription medications
- Credit cards and some U.S. currency for incidental purchases or gratuities
- Lightweight jacket/windbreaker
- Light sweater/fleece for cooler temperatures
- Breathable, moisture-wicking layers
- Comfortable walking shoes
- Casual daytime footwear
- Hat, sunglasses, and sunscreen
- Swimsuit for hotel pools or spas
- Small backpack or daypack for excursions
- Refillable water bottle
- A good book
- Camera
- Binoculars for canyon and desert scenery
During your rail journey, your luggage will be transferred separately and will be waiting for you at your hotel each evening. You will not have access to checked luggage while onboard the train.
We recommend bringing a small day bag with any items you may need throughout the day, such as a camera, medication, sunglasses, sunscreen, charging cables, or a light jacket. Storage space onboard is designed to preserve panoramic views and provide generous legroom, so compact personal items are ideal.
- Guests may bring up to two (2) suitcases per person
- Each individual suitcase must weigh no more than 23 kg (50 lbs)
- Oversized items, such as sports equipment, may be subject to additional charges
- Each bag must be clearly labeled with an identification tag including the guest’s name, address, and phone number
Frequently Asked Questions
Your Travel Documents are issued once your booking is fully confirmed and approximately four weeks before your scheduled departure. If you have not received them within the expected timeframe, please contact our office.
We recommend printing a copy and saving a digital version to your mobile device. Cellular service may be limited in certain regions, so having offline access ensures important details are always available.
The dress code onboard Canyon Spirit is considered smart casual. Guests are encouraged to wear comfortable, layered clothing, as temperatures may fluctuate while travelling through diverse climate regions.
Layering clothes is recommended in off-train destinations as temperatures can vary between mornings, afternoons, and evenings, particularly in desert and mountain regions.
For optimal comfort while travelling onboard the Canyon Spirit Train, guests are advised to bring a small day pack that can be stored at their feet. There is no overhead or under-seat storage, and guests will not have access to their checked luggage until arrival at their destination station or hotel at the end of the day.
Guests should ensure they have the following items with them onboard:
- All required medications and any necessary medical equipment.
- Valuables, travel documents, and other personal items
- A hat or cap and sunglasses for sunny days
- A light jacket or sweater, as air conditioning levels may vary throughout the train.
- Guests are welcome to bring laptops, tablets, mobile devices (with headphones), cameras, and spare batteries/charging devices. Please note the following:
- Electrical outlets are limited onboard
- Wi-Fi access is not available onboard
- Cellular service is intermittent while travelling through remote areas and will be available only in major urban centres
Please submit any relevant details through the appropriate forms prior to departure. Providing this information in advance allows arrangements to be coordinated thoughtfully and discreetly.
Contact information for assistance before and during your journey is included in your Travel Documents. Our team is available should any questions arise. Please do not hesitate to contact us by email at sales@rockytrain.com or call the office at 1 888 949 3585.
Guests must carry valid government-issued photo identification. For U.S. domestic travel, a driver’s license or passport is sufficient. International guests should travel with a valid passport.
All visitors to the United States require appropriate ID, passports, and documentation for all family members.
Guests may need a visa or an Electronic Travel Authorization (ETA) to enter the United States, depending on their citizenship. We strongly recommend that you check for additional entry requirements to the United States here: International Visitor Requirements
Moab, Glenwood Springs, Bryce Canyon, Denver, and Salt Lake City are in the Mountain Time Zone, which may be reference as MT or MST.
Las Vegas is in the Pacific Time Zone, which may be referenced as PT or PST.
The Mountain Time Zone is one hour ahead of the Pacific Time Zone.
Example: 7 AM in Las Vegas would be 8 AM in all other locations noted.
Protect Your Trip
Purchase Travel Insurance
Comprehensive travel insurance, including cancellation and emergency medical coverage, is strongly recommended for all Rocky Train Vacations journeys, as payments are non-refundable once processed and unforeseen circumstances may arise. Many guests have had positive experiences with Travel Guard, though coverage may be arranged through any provider of your choice.
Please review our full Terms and Conditions prior to departure, and visit the Travel Insurance page for additional information.
